The opening session was captivating, with Paul Holdengraber from NYPL in a discussion with Elizabeth Cromwell and Darell Batson about the successes of the "Live from the NYPL" program. Although, everyone was quite intimidated by the sheer volume of NYPL's program and that we might not be able to even come close, there were lessons that we took away.
Here's my list:
- Always look for ways to innovate and attract customers
- Don't be afraid to try
- Shoot for the moon and you'll at least fall in the stars (a wording from a previous experience but one that I needed to be reminded of)
- Do the unexpected
- A successful program is a bit of a chemistry experiment
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